Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes. CAVU and all associates showing your property are licensed in the State of California. -
Can I reach you after hours?
Yes. We are here to ensure your real estate questions are answered in a timely manner. The best way to reach us is to send us a message through the Owner Portal or schedule a call via our online calendar. -
Do you sell real estate too?
Yes, we offer transactional services to our property management clients. Buying or Selling a rental property has more complexities than selling a personal residence. Our knowledge of your property and investment goals gives us a distinct advantage when completing a transaction. -
How is rent collection handled?
Residents are encouraged to make payments electronically to CAVU through the Resident Portal. Owner payments are similarly made via electronic funds transfer directly to the bank account of your choice. You never need to go to the bank to receive your rental payments. Owner payments are typically processed by the 15th of the month. -
How long of a lease do you sign?
CAVU lease terms are typically one year, although many of our residents stay longer than this. We may opt to make slightly shorter or longer initial lease terms to manage expiration dates to avoid a potential vacancy within slow leasing times of year. -
How much security deposit do you charge the tenant?
Security deposits, and alternative guarantees, are both market specific and regulated by the State. We strive to receive the maximum amount of surety reasonable for the market and allowable in California. -
What type of properties do you manage?
CAVU focuses management services on single homes and condos, as well as smaller apartment buildings, 15 units or less. -
What type of reports do I get and how often?
CAVU provides operating statements, as well as an annual summary and 1099 for tax filing purposes. All reports are available anytime by visiting the Owner Portal. -
Who holds the tenant security deposit?
Security deposits, or additional security guarantees, are held in trust with CAVU. These accounts are non-interest bearing per State regulations.